01
The customer gets in touch
The conversation starts on WhatsApp.
WhatsApp + AI + CRM in one panel
Your WhatsApp
answers, chats
and sells for you.
Automate customer service, organize your leads and grow your sales with artificial intelligence. All in one platform.
- 24/7 AI-powered service
- Complete, integrated CRM
- More efficient sales operation
- Faster first responseAI covers first contact. The team steps in when it matters.
- One operationInbox, leads, calendar and knowledge in the same panel.
- Less manual workQualification, CRM notes and reminders stop being copy-paste.
- Commercial visibilityThe funnel shows what support already did — no side spreadsheet.
How it works
From the first “Hi” to the sale. All connected.
One flow that connects WhatsApp, AI, CRM and your team.
- 02
AI handles the first reply
It answers, collects details and qualifies the opportunity.
- 03
Your team steps in when needed
A person continues the chat with the full history.
- 04
You follow the outcome
Leads, opportunities, bookings and indicators stay in the CRM.
What ZENT iA includes
More than a chatbot. A full operation.
Everything the team uses daily: inbox, funnel, staffing, calendar and campaigns. The AI agent joins the same flow.
24/7 AI agent
Automatic replies, answers grounded in your business, and lead qualification.
CRM and lead pipeline
Contacts, pipeline, history and opportunities in one place.
Team management
The team works in the same panel, with history and handoff.
Campaigns and flows
Segmented sends and no-code flows, tracked in the CRM.
Calendar and bookings
Meetings, visits and reminders organized from the conversation.
Analytics and playground
Operation, conversations and results in the dashboard.
CRM in practice
Organize the sales process and stop losing opportunities.
Funnel kanban with source, tags and timeline. Sales sees what support already did.
- Visual sales pipeline
- Full history of every conversation
- Scheduling and follow-up in the same panel
- Stage and value of each opportunity
Illustrative demo
Customer on WhatsApp. Team in the CRM. Fully connected.
Chats start on WhatsApp; your team sees, owns and closes in the panel. With AI, first contact runs alone and lands in the same queue.
A visual simulation. Not a live chat and not a live integration.
What happens in the CRM
- 1New WhatsApp contact
- 2AI starts the conversation
- 3Lead identified in the CRM
- 4Team notified
- 5Appointment booked
- 6Follow-up set
A platform for companies that support, sell and stay in touch on WhatsApp.
- Clinic & aesthetics
- Retail & e-commerce
- Real estate
- B2B services
- Education
- Other businesses
Pricing
A plan for every stage of your company.
Lite → Start → Plus → Pro. Each step unlocks new capacity, not just more volume.
Lite
Full support CRM: chat, leads and calendar, no AI agent.
$59/mo
Setup from $99 · terms per contract
- 1 WhatsApp number in the panel
- 2 users and 300 MB of media
- CRM, leads, scheduling and chat
- Manual support by your team
- Metrics and funnel visibility
- Easy upgrade when you want AI
Start
Small team: support CRM plus a WhatsApp AI agent.
$199/mo
Setup from $399 · terms per contract
- 5,000 AI messages / month · 1 number
- 2 users · 300 MB knowledge base
- 60 min of audio · 500 MB of media
- Mini model · up to 5 follow-ups
- CRM, leads, scheduling and chat
- Handoff to your team when needed
Plus
Sales team with real WhatsApp volume and campaigns.
$289/mo
Setup from $699 · terms per contract
- 10,000 AI messages / month · 1 number
- 5 users · 600 MB knowledge base
- 300 min of audio · 2 GB of media
- Up to 1,000 campaign sends (within quota)
- Up to 10 follow-ups · handoff
- Mini model · full commercial ops
Pro
Larger ops, multiple teams and high volume.
$539/mo
Setup from $999 · terms per contract
- 20,000 AI messages / month · 1 number
- 15 users · 1 GB knowledge base
- 1,000 min of audio · 10 GB of media
- Pro model · up to 10,000 campaign sends (within quota)
- Up to 20 follow-up rules · handoff
- Business-hours support (4h SLA)
- Guided onboardingSetup configures the agent, CRM and flows with our team.
- Transparent quotasEach plan's limits and extra usage are published on the plans page.
- Grows with your operationLite, Start, Plus and Pro: switch plans when you need more capacity.
Setup and commitment per contract. Full transparency on quotas and extras on the plans page.
See details, limits and add-onsFrequently asked questions
Everything you need to know about ZENT iA.
Quick answers to the most common questions about the platform.
Is ZENT iA just an AI chatbot?
No. The core is the WhatsApp support CRM: live chat, leads, team and calendar. The AI agent is optional and runs inside that same panel.
Can I use only the CRM, without an AI agent?
Yes. Lite is built for the team to support customers manually in the panel: inbox, CRM and calendar, with no AI messages.
Can I use my existing WhatsApp number?
Yes. Connect your business number with a QR Code and chats run in the team panel.
How does handoff between AI and agents work?
The chat moves to your team with full history. You can also transfer between agents/departments without the customer repeating themselves.
How does the AI learn about my business?
Upload catalogs, PDFs and rules to the knowledge base. The AI consults them and logs leads in the team CRM.
Can the AI close sales on its own?
You set the rules. The AI answers, sends media, books and alerts the team. Humans close when you want, always in the same CRM.
What happens if I go over my plan limit?
Service does not cut off abruptly. You get a warning at 80% and a 48-hour grace period at the cap to buy a top-up or upgrade.
Ready to turn support into sales?
See ZENT iA in practice and how to run the whole operation in one platform.
Request a free demo- 24/7 AI-powered service
- Complete, integrated CRM
- More efficient sales operation