WhatsApp with support CRM and AI in one panel
Centralize chats, team and lead funnel in the CRM and optionally let AI handle first contact 24/7, then hand hot leads to your people.
Live chat, CRM, calendar and AI agent, together. Use CRM only (Lite) or add automation.
Unified inbox
Your team's WhatsApp in one panel
CRM + AI
Humans and automation in one flow
Built for real WhatsApp support operations
Ready for your kind of business
Presets with the right tone and questions. You just fine-tune the rest.
Run WhatsApp as an operation, not as chaos
AiPulse is the support panel: who owns each chat, where the lead sits in the funnel, and what was already said, with or without the AI agent on.
Live chat
Unified WhatsApp inbox: queue, status, history and real-time team replies.
Leads and pipeline
Funnel kanban with source, tags and timeline. Sales sees what support already did.
Team and departments
Route conversations, control permissions and track per-agent performance.
Calendar and follow-up
Book meetings, reminders and callbacks without leaving the support panel.
Two engines. One panel.
Use the CRM with humans only, or add the AI agent in the same flow.
Support CRM
Built to organize the team: inbox, leads, internal handoff and metrics, including Lite, with no agent.
- Multi-user live chat
- Lead pipeline and history
- Departments and permissions
AI agent
24/7 first contact, qualification and auto booking, always writing into the team CRM.
- Replies and qualifies on WhatsApp
- Fills the CRM automatically
- Handoff with full context
From connected WhatsApp to a live support operation.
Connect WhatsApp
Link your business number with a QR Code and centralize chats in the panel.
Build the team CRM
Users, departments, lead pipeline and support rules. The shop floor of WhatsApp.
Serve (and automate if you want)
Team replies in live chat. Optional: AI on first contact, with handoff into the CRM.
Customer on WhatsApp. Team in the CRM. Fully connected.
Chats start on WhatsApp; your team sees, owns and closes in the panel. With AI, first contact runs alone and lands in the same queue.
- Clear inbox and status for every conversation
- AI→human (or agent→agent) handoff with history
- Lead and funnel stage updated in the CRM
Same CRM · different niches
Each business with its own tone and flow. Your team sees everything in one panel.
The CRM your support team actually uses
Inbox, leads, calendar and knowledge base in one place, no side spreadsheet or loose WhatsApp Web.
Conversation queue, status and handoff to agents
Organized support. Sales with context. AI on demand.
The CRM owns your team's WhatsApp. When AI is on, it feeds the same funnel, with no parallel tool.
- Inbox and team in one panel
- Lead pipeline always up to date
- Handoff with full history
- Optional AI agent (from Start)
Why teams choose AiPulse
WhatsApp support CRM with optional AI agent. Team in control, automation on volume.
CRM built for WhatsApp
Live chat, lead pipeline, departments and calendar in one panel, not a standalone chatbot.
Team and AI in the same flow
Handoff with full history: AI calls a human (or agents pass between each other) without customers repeating themselves.
Ops knowledge base
Catalog, pricing and rules for the team and the AI when they reply.
Support CRM and AI when you need it
Everything the team uses daily: inbox, funnel, staffing, calendar and campaigns. The AI agent joins the same flow.
CRM and support
Live chat
Unified WhatsApp inbox: queue, status, history and real-time team replies.
CRM and lead pipeline
Visual kanban with timeline, source and funnel stage. Support and sales aligned.
Team management
Departments, conversation routing and per-agent performance reports.
Calendar and bookings
Book, reschedule and track meetings in the support flow, with customer reminders.
Automation and scale
24/7 AI agent
First contact, qualification and answers from your business knowledge base.
Hot lead alerts
Team gets notified when the chat (or AI) spots high purchase intent.
Campaigns and flows
Segmented sends and no-code automations, tracked in the CRM.
Analytics and playground
Ops metrics and a safe place to test AI before go-live.
Loose WhatsApp vs. AiPulse ops
Not just a bot: the CRM where your team works and AI joins when you want.
WhatsApp Web + spreadsheet
- Chats scattered on everyone's phone
- Leads vanish in chat and nobody updates the funnel
- Customer retells the story on every agent switch
- After hours, the queue goes silent
CRM + AI on AiPulse
- Unified inbox and clear status for the team
- Lead and funnel stage in the CRM, with history
- Handoff with context (human↔human or AI→human)
- AI on first contact 24/7, if you turn it on
Serious ops, no invoice surprises
Data per company
Each customer runs isolated. Your knowledge base and chats stay separate.
Limits with warning
Alert at 80% and 48h grace. Support is not cut off in the dark.
Test before go-live
Playground with the same production brain, zero risk on live WhatsApp.
Plans for the size of your operation
Lite → Start → Plus → Pro. Each step unlocks new capacity, not just more volume.
Lite
Full support CRM: chat, leads and calendar, no AI agent.
- 1 WhatsApp number in the panel
- 2 users and 300 MB of media
- CRM, leads, scheduling and chat
- Manual support by your team
- Metrics and funnel visibility
- Easy upgrade when you want AI
Start
Small team: support CRM plus a WhatsApp AI agent.
- 5,000 AI messages / month · 1 number
- 2 users · 300 MB knowledge base
- 60 min of audio · 500 MB of media
- Mini model · up to 5 follow-ups
- CRM, leads, scheduling and chat
- Handoff to your team when needed
Plus
Sales team with real WhatsApp volume and campaigns.
- 10,000 AI messages / month · 1 number
- 5 users · 600 MB knowledge base
- 300 min of audio · 2 GB of media
- Up to 1,000 campaign sends (within quota)
- Up to 10 follow-ups · handoff
- Mini model · full commercial ops
Pro
Larger ops, multiple teams and high volume.
- 20,000 AI messages / month · 1 number
- 15 users · 1 GB knowledge base
- 1,000 min of audio · 10 GB of media
- Pro model · up to 10,000 campaign sends (within quota)
- Up to 20 follow-up rules · handoff
- Business-hours support (4h SLA)
Setup and commitment per contract. Full transparency on quotas and extras on the plans page.
See details, limits and add-onsStraight answers about AiPulse.
Is AiPulse just an AI chatbot?
Can I use only the CRM, without an AI agent?
Can I use my existing WhatsApp number?
How does handoff between AI and agents work?
How does the AI learn about my business?
Can the AI close sales on its own?
What happens if I go over my plan limit?
Organize support. Scale with AI when it makes sense.
Start with the WhatsApp CRM and your team in the panel or add the 24/7 agent in the same flow. One product, two paths.